🎰 Unfriendly - Review of Seminole Casino Coconut Creek, Coconut Creek, FL - Tripadvisor

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“street deli”(10 reviews). About. Seminole Casino Coconut Creek presents the market's most fully-integrated, energized, stylish and upscale local's casino.


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“street deli”(10 reviews). About. Seminole Casino Coconut Creek presents the market's most fully-integrated, energized, stylish and upscale local's casino.


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Seminole Casino Coconut Creek: Unfriendly - See traveler reviews, 36 candid photos, and great deals for Coconut Creek, FL, at Tripadvisor.


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Seminole Casino Coconut Creek: You've Got to Be Kidding! - See traveller reviews, 36 candid photos, and great deals for Coconut Creek, FL, at Tripadvisor.


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Reviews from Seminole Coconut Creek Casino employees about Seminole Coconut Creek Casino culture, salaries, benefits, work-life balance, management​.


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reviews of Seminole Casino Coconut Creek "Gambling? Guess again.. www.​list.3tawb1st5k.ru On the outskirts of Coral Springs off (ST RD.


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At the Isle the first night the Casino Host found me, gave me a new card becasue my points were growing, invited me to party at Farradays, gave me Free food, you see Coconut Casino, they know how to treat their best guest. I complained and was told you are still elite and all points are changed now. We understand the frustration that comes with change but we're continuing to strive to provide the very best service to all of our guests. Under new management, I would say it may be on its last legs. Even with all the abuses from the attendants of the machines no one around when your machine is out of paper or breaks , I learned to live with it. The reason why you may ask? And I am. We understand how frustrating a new system can be. It's a psychological thing. More Info.{/INSERTKEYS}{/PARAGRAPH} No more. I can go on for hours, but as the letter from Coco says, they are listening to us. Reviewed 5 February Reviewed 14 March Review of Seminole Casino Coconut Creek. HI emm, Thank you for the feedback on our establishment. Dont go here people. I believe they are computerized. But you offset that by drawing in MORE people, offer more and treat their spending their money to earn you profits with some respect.. The second you asked for more or a better cluster he pretends he doesn't speak English but spoke perfect English a second ago when he wanted my ticket. Review Highlights. Worse yet, although I am not a drinker, the big signs stating no more free drinks at the tables left me gasping! You should go over their to see how nice they treat people maybe you could learn how to run a casino becasue appparently you have no clue. Tried this casino on a recent trip to Florida. However, we invite you to try our buffet this weekend or at your earliest convenience and see the difference from your review. Not only was it smoky but it was warm. Hi Dolores, We assure you that we treat all of our team members with respect and provide them with everything they need to succeed in our property. Please share with us the incident in which we did not meet this standard and we will address it right away. So I told the host I have no incentive to play here any more and left. {PARAGRAPH}{INSERTKEYS}My visit at Coconut Creek was for the most part good. Buffet compared to Coco is much better. You get 3 X points for each dollar you put in. So I get a letter in the mail that starting July 1, , they are listening to us. Quick View. Log in to get trip updates and message other travellers. I have migrated to the Isle casino that is about 8 miles from my house. Call the Isle casino and ask them to provide you training classes on how to treat visitors to you casino. The casino stopped the busses. I write this review as a person who gambled at the Coco since the beginning of its conception. As others have said, the letter sent to explain the new comp dollars was an insult to intelligence! F Guys do yourself a favor. You know, like loss leaders at supermarkets. Steaks on BBQ, beer or Wine, everything is fresh, desserts are cut and fresh and even have large sugar free assortment. I was an elite member from the time they introduced the program. This place was great last year for the seafood buffet, but the key word here is WAS. You've Got to Be Kidding! OK the economy is bad and all casino profits are down. Now there is a tiny little domed warming tray with someone who chooses 2 little clusters and demands your ticket! Thank You. So much for corporate thinking. I went to the Isle because of how bad they treated me. I had over , tier points on June On July 1st I only had 31 points. Also, better layout. I have a host there, have his card. The staff are hard working and for the most part friendly and more than helpful. They will with the empty slot machines and empty buffet last time I was there all was empty. Let me start off with back then there was a 2 hour line just to get a table and this place has a ton of tables we are talking enough to seat several hundred people, now there is about 10 people in the whole place. So they didn't spend much but the place was jammed and looked like fun. We appreciate your input. Hi Juanita, We understand that the new system is not something that everyone is used to yet but we again assure you that it is actually better for the players. They treat you like Crap and they let someone steal 88 thousand of my points and never put them back even though they said they would. Fort Lauderdale to Key West Tour. The management is trying so hard to bring down the costs they drove away tens of thousands of dollar in business. Everyone I have gone to this buffet and coco, all prefer the Isle buffet. I was shocked to walk into a venue that had such We'll go back to the Isle for the rest of our vacation. Seminole Casino Coconut Creek. The rest of the food was nowhere as good as it used to be the oysters were very poor quite fishy tasting, and now there is about half the choices they used to have and the ones that are left are not good. Slot machine are better maintained: no broken machines that I can see, if you press the service button on a machine within 1 minute an attendant arrives and appologizes for the delay. As for the pay rate goes, dealers make the majority of their income based on tips from our patrons similar to our waiters, cocktail waitresses, and bartenders for example. It took me forever to become an Elite Member, then 3 months later they changed the rules and said how much better this would be, well they also think that people are stupid. As for the way we treat our guest goes, we strive to always give each and every single one of our guests the very best service when they visit us. The Seminole Board should admit they made a mistake with the new management and remedy the situation before what used to be a great venue sinks into dust! First of all, the food is quite good and the buffet keeps trying and succeeding in improving its selections. It is less than 2 miles from my house, so it makes sense to Gamble there for me. We sincerely apologize that you have been given a bad experience while with us due to our changes but we assure you that our new rewards program is actually more beneficial for our guests then the previous one. Being Elite I could get a free buffet with a guest, so it was incentive to not look elsewhere. Try tinkering with the HVAC. Taking away free food for the elite players was stupid. You drop thousands of dollars and the casino should make you feel you are special and reward you with comps Well if my money isn't important to them, The Isle can have it or any one of the other casinos nearby. Reasonable price and can pay half price with your points. See all reviews. Concerts: At isle they automatically send me free concert tix, at Coco nothing now. I had free drinks and free food and free concerts I basically paid with my loses. Hi Alan H, We apologize you feel this way of our new rewards program but again we assure you that it is actually better for our players. Date of experience: September Ask nomoretrainsinnv about Seminole Casino Coconut Creek. So what they do, get rid of the free buffet for elite members, no more free drinks and I had to liquidate over , points or lose them. You are in desperate need on classes on how to treat folks spending money at your casino. I am now a platinum member and here is the differences being Platinum over Elite. Hi Hstrego, We still have the best buffet in South Florida based on what our guests tell us on the floor, but we do understand that there's been frustration with the changes at our property. I feel deeply for their plight as this casino has succumbed to the "bottom line" syndrome. So listen to me Coco. In Coco when I complain, and tell them about Isle, they say so go to the isle. To sum it all up this place is now a total waste of time and money don't even bother. Report response as inappropriate Thank you. What used to be a lively fun experience is now dreadfully hollow and empty.